Privacy Policy
Last updated October 2026
Data we collect
Account details (name, email, phone, address), shipment and party details you submit, messages exchanged with our team, and tracking events generated as your shipment moves.
How we use it
To review and price your requests, move and track your cargo, issue receipts, notify you of status changes, and answer support enquiries.
Sharing
Shipment details are shared with the carriers and drivers assigned to your consignment. We do not sell personal data.
Public tracking
Anyone with a tracking number can view shipment status, route and timeline. Contact details, pricing and account information are never exposed on the public tracking page.
Security
Passwords are hashed by our managed authentication provider. Access to customer records is restricted by role and every administrative action is written to an audit log.
Your rights
You can view and correct your profile at any time from account settings, and request deletion of your account by contacting support.